Being involved in a car accident is stressful enough, but the challenges don’t stop there. Dealing with repairs, insurance companies, and transportation can quickly become overwhelming—especially if the accident wasn’t your fault. The good news? If you are in the right, you may be entitled to a free accident replacement vehicle while your car is being repaired.

At ARV Hire, we specialise in providing fast, hassle-free accident replacement cars for not-at-fault drivers across Australia. This guide explains everything you need to know about your rights, how the process works, and why choosing the right replacement vehicle provider can make all the difference.

Understanding “I Am in the Right” in an Accident

In Australian law and insurance terminology, being “in the right” means you were not at fault in the accident. The other party caused the collision due to negligence, error, or unsafe behaviour. When this is the case, the at-fault driver—or more accurately, their insurer—is responsible for covering the reasonable costs that arise from the accident.

One of those reasonable costs is the provision of a like-for-like replacement vehicle.

That means if you drive a small hatchback, you get a comparable car. If you drive a premium SUV or commercial vehicle, the replacement should match your needs. This ensures your daily life and work are not disrupted because of someone else’s mistake.

What Is an Accident Replacement Vehicle?

An accident replacement vehicle is a temporary car provided to you at no upfront cost when you were not at fault in a collision. It allows you to continue your routine—work, school runs, appointments, and travel—while your damaged car is being repaired.

Why It Matters

Without a replacement vehicle, you could be left paying for taxis, ride-shares, rentals, or relying on friends and family. These costs add up quickly and are completely unfair when you did nothing wrong.

That’s where companies like ARV Hire step in. We deliver a replacement car directly to you, handle the paperwork, and recover costs from the at-fault insurer. Fast, simple, and stress-free.

Your Rights When You Are Not at Fault

Many drivers don’t realise how strong their rights are under Australian consumer and insurance law. If you are not at fault:

✔ You do not need to wait for your insurer’s approval

✔ You do not need to pay rental fees upfront

✔ You do not have to accept a smaller or unsuitable car

✔ You can choose your own repairer

✔ You have the right to a like-for-like accident replacement vehicle

The best part? The cost is usually recovered directly from the at-fault driver’s insurance company—not from you.

How ARV Hire Supports Not-at-Fault Drivers

At ARV Hire, we combine experience, expertise, and customer care to make the replacement vehicle process smooth and reliable. We follow the E-E-A-T framework—Experience, Expertise, Authoritativeness, and Trustworthiness—to ensure every customer receives the highest quality service.

1. Experience You Can Trust

Our team has helped thousands of not-at-fault drivers get back on the road quickly. We understand insurance processes, repair timelines, and claim requirements inside out.

2. Professional Expertise

We specialise exclusively in accident replacement vehicles. That means our systems, staff, and fleet are dedicated to supporting customers after a collision—not general car rentals.

3. Authoritative Industry Knowledge

We work closely with reputable panel beaters, insurers, and industry professionals. This gives us access to the latest regulatory updates and ensures your claim is compliant and protected.

4. Reliable, Transparent Service

No hidden fees. No confusing contracts. We explain everything clearly and keep you informed throughout the process.

The ARV Hire Process – Simple & Stress-Free

When you’re already dealing with an accident, the last thing you want is more hassle. That’s why our process is designed to be fast, clear, and convenient.

Step 1: Verify Fault

We confirm that you were not the driver at fault using information such as accident details, police reports, and the other party’s admission.

Step 2: Match You with a Replacement Vehicle

We provide a like-for-like replacement based on your current vehicle class—sedan, hatch, SUV, luxury, or commercial.

Step 3: Deliver the Vehicle to You

We deliver the accident replacement car to your home, workplace, or repairer.

Step 4: Drive While Your Car Is Repaired

You keep the vehicle for the entire repair duration, with no upfront payments required.

Step 5: ARV Hire Recovers the Costs

We handle all claim recovery directly with the at-fault insurer, not you.

It truly is that simple.

Why Choosing the Right Accident Replacement Provider Matters

Not all accident replacement services are equal. Some may charge hidden fees, offer unsuitable vehicles, or delay the process. Working with a reputable specialist like ARV Hire ensures:

• Fair and compliant documentation
• No unexpected charges
• Quality vehicles that meet your needs
• Friendly, professional support
• Fast delivery times

When you’re in the right, you deserve the right support.

Frequently Asked Questions (FAQ)

1. What does “I am in the right” mean in an accident?

It means you were not responsible for causing the collision. The other driver is at fault, and their insurer is responsible for covering your reasonable losses—including a replacement vehicle.

2. How much does an accident replacement car cost?

If you are not at fault, it generally costs you nothing upfront. ARV Hire recovers the cost from the at-fault driver’s insurance company.

3. Can I get a similar car to the one I own?

Yes. You are legally entitled to a like-for-like vehicle so your daily activities are not impacted.

4. Do I need to contact my insurer first?

No. You can contact ARV Hire directly. We can coordinate with the repairer and insurer on your behalf.

5. What if the at-fault driver does not cooperate?

Our team assists in gathering the required evidence and can often proceed as long as the available information clearly shows you were not at fault.

6. How long can I keep the replacement vehicle?

You can keep it until your car’s repairs are completed or your vehicle is deemed a total loss.

7. Is this service available Australia-wide?

ARV Hire provides accident replacement vehicles across multiple regions in Australia. Contact us to check availability in your area.

Final Thoughts

If you are confident that you are in the right, you should never have to pay out of pocket for transport after an accident. A replacement vehicle is your legal right, and ARV Hire makes the process effortless. With a dedicated team, a reliable fleet, and a customer-first approach, we ensure you stay on the road without stress or interruption.

If you’ve been in an accident and weren’t at fault, contact ARV Hire today. We’ll verify your claim, deliver a replacement car, and handle the rest—so you can focus on what matters most